Last Updated: June 11, 2026

Concrete Designs FL (“we,” “us,” or “our”), a brand operated by Concrete Designs FL LLC / EIN: 87-1983756, operates the website https://concretedesignsfl.com/ (the “Site”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or consent to receive communication from us, including Short Message Service (SMS) and automated text messaging.

Information We Collect
We collect information that you voluntarily provide to us when you request a free estimate or explicitly opt-in to initiate text communications with us. This information may include: Name, Email address, Phone number (including mobile numbers revealed when you send us an inbound SMS), Property or billing address, and Project details or preferences.

How We Use Your Information
We use the information we collect to provide, operate, and maintain our concrete contractor and resurfacing services; process requests for estimates, consultations, and schedule project appointments; respond directly to your comments, questions, and customer service inquiries; and send text messages (SMS) regarding your project status, appointment confirmations, updates, or requested estimates, provided you have explicitly opted-in to receive such communications.

SMS Messaging and Mobile Information (A2P Compliance)
We highly value your privacy concerning mobile communications.
Opt-In Consent: By interacting with our mobile contact features, checking the compliance consent box on our Site, and initiating an inbound text message to us, you agree to receive text messages from Concrete Designs FL. Consent is obtained directly from your active engagement and is never implied.
Purpose: Text messages will only be sent for legitimate transactional or promotional purposes related to your explicit request (e.g., job scheduling, pricing updates, material confirmations, and customer follow-up).
Opt-Out (Stop) Instructions: You can cancel the SMS service at any time. Just text “STOP” to the number from which you received the message. After you send the SMS message “STOP” to us. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time.
Help Instructions: If you are experiencing issues with the messaging program you can get help directly at our main contact channels.
Rates: Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on your interaction and project needs.

Strict Non-Disclosure of Mobile Information
No mobile information or phone numbers will be shared, sold, rented, or leased with third parties, affiliates, or partners for marketing or promotional purposes under any circumstances. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Third-Party Service Providers
Subject to the strict exclusions for mobile data and SMS opt-in consent mentioned above, we may use trusted third-party service providers (such as communication platforms like Twilio, hosting providers, or CRM tools) solely to help us execute our internal business workflows, deliver our contractor services, or manage text communications on our behalf. These providers are bound by strict contractual obligations to keep your information confidential and use it only for the specific operational tasks we authorize.

Security of Your Information
We use commercial-grade administrative, technical, and physical security measures to help protect your personal information from unauthorized access, loss, misuse, or alteration. However, please note that no transmission over the internet or mobile network can be guaranteed 100% secure.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.

Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at Concrete Designs FL through our official website channels at https://concretedesignsfl.com/, or via the email and phone lines designated on our contact pages.